![]() ![]() The support engineer may ask you to provide a screenshot. If you have AssistiveTouch icon enabled on your screen, tap it and select ‘Screenshot’. The screenshot will be automatically sent to the support engineers view. This application allows someone to view for phone screen at the same time chat with Vodien’s support engineers. Install TeamViewer QuickSupport application from Play Store. If this is already installed, proceed to Step 2. The support engineer will then connect to your device. ![]() ![]() A pop-up will show ‘Allow remote support?’ tap ‘ALLOW’. The support engineer would be able to view your phone screen and will guide you with your concern. You can chat with the support engineer who is viewing your phone screen. ![]()
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